To give you the best possible experience, this site uses cookies. Using your site means your agree to our use of cookies. We have published a new cookies policy, which you should need to find out more about the cookies we use. View Cookies Policy.

FAQ

I don't see product prices. How to do ?

To see the prices, you just need to create an account with your intra-community VAT number.

What are the delivery prices ?

Delivery prices : Up to 2kg - 10€ HT / Up to 10kg - 14€ HT / Up to 20kg - 18€ HT / Up to 30kg - 20e HT

How soon will my order be delivered ?

Delivery times are between 10 and 12 working days.

I am an individual, can i order on the site ?

The site is reserved for professionals. As an individual you cannot order on this site.

When can i retrieve my invoice ?

You will find your invoice in your customer account, in the "order" tab.

i have a problem with my order. What to do ?

If you have a problem with your order, do not hesitate to contact us by phone +33 247 528 356 or email cl-diffusion@wanadoo.fr.